Player Safety

Responsible Gaming at afb99

Gambling should be fun, not a source of stress. afb99 provides practical tools and honest guidance so every player in Bangladesh can stay in control.

Our Philosophy

Gambling Is Entertainment — Keep It That Way

afb99 was built for Bangladeshi players who enjoy the thrill of cricket betting, live casino games and slots as a form of entertainment. We want every session to feel rewarding and well within your means. That means being transparent about the risks involved and giving you the tools to set your own limits — before those limits are ever tested.

Problem gambling is a recognised behavioural issue that can affect anyone, regardless of how long they have been playing or how experienced they are. afb99 takes this seriously. We do not believe in encouraging players to chase losses, borrow money to gamble, or prioritise wagering over essential expenses like rent, bills or family needs. If gambling stops feeling fun and starts feeling like an obligation or an escape, it is time to use the tools and support resources described on this page.

Age Policy

21+ Only — No Exceptions

afb99 enforces a strict minimum age requirement. Every registered player must be 21 years of age or older. We verify age during the account registration and KYC process.

21+ adults only. The afb99 platform is strictly for adults aged 21 and above. If you are under 21, you must not create an account or attempt to access the Platform. If we detect that an underage individual has registered, the account will be closed immediately and any funds returned. Parents and guardians in Bangladesh are encouraged to use internet parental-control software to prevent minors from accessing gambling websites. Responsible gaming begins with ensuring that only adults participate.

Player Tools

Tools to Help You Stay in Control

afb99 offers a range of responsible gaming tools accessible through your account or by contacting our support team. All tools are free to use and take effect promptly once activated.

💰
Deposit Limits
Set a daily, weekly or monthly cap on how much you can deposit into your afb99 account. Once the limit is reached, no further deposits are accepted until the period resets. Limits can be lowered immediately but increases take effect only after a cooling-off period to prevent impulsive decisions.
⏱️
Session Time-Out
Activate a session time-out of 24 hours, 48 hours, 7 days or 30 days. During the time-out period your account remains open for withdrawal purposes, but you cannot place bets or access games. This is useful when you feel you need a short break without fully closing your account.
🚪
Self-Exclusion
Request a self-exclusion to block your account for a defined period — 3 months, 6 months, 1 year or permanently. During self-exclusion, you cannot log in, deposit or place bets. Permanent self-exclusion is irreversible. If you believe your gambling has become a serious problem, self-exclusion is the strongest tool available to you.
🔒
Account Cooling-Off
Request a temporary account freeze of 24 to 72 hours without permanently closing your account. This gives you space to reflect on your activity without the permanence of a full self-exclusion. Contact our support team to activate a cooling-off period at any time.
📊
Activity History Review
Log into your afb99 account at any time to review a full history of your deposits, withdrawals, bets placed and session durations. Seeing your activity clearly laid out can be a powerful motivator to maintain healthy habits and identify patterns before they become problems.
🧠
Reality Checks
Enable session reminders that notify you of how long you have been playing and how much you have wagered. These gentle prompts appear during live casino and slot sessions and encourage you to pause, reflect and decide whether to continue.

Healthy Habits

Tips for Keeping Gambling Enjoyable

The most effective responsible gaming strategy is one you build into your routine before any session begins. Before you play, decide the maximum amount you are comfortable losing — and treat that amount as the cost of your entertainment, not as an investment. Never gamble with money you need for rent, groceries, education fees, bKash transfers to family, or any other essential purpose. Once you reach your pre-set limit, close the app and do something else.

Take regular breaks during longer sessions. Step away from the screen every 30 to 45 minutes, drink water and do something physical — even a short walk around the room helps reset your decision-making. Avoid gambling when you are tired, stressed or emotionally upset; these states impair judgment and make it harder to stick to your limits. Gambling in Bangladesh is meant to complement leisure time, not to replace it. If cricket betting or slots start taking time away from family, work, prayers or sleep, that is a signal worth paying attention to.

Self-Assessment

Are You Gambling Responsibly?

Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use the tools above or contact our support team.

  • Do you find yourself gambling more than you originally planned, or for longer than intended?
  • Have you ever tried to win back money you lost — and ended up losing even more in the process?
  • Do you feel restless, irritable or anxious when you are not gambling or when you try to stop?
  • Have you borrowed money, sold possessions or used essential funds (rent, food, school fees) to fund gambling?
  • Have you lied to family members, friends or colleagues about how much time or money you spend gambling?
  • Do you use gambling as a way to escape stress, problems, loneliness or negative emotions?
If you answered yes to any of the above: Contact our support team immediately using the email address on this site. Request a self-exclusion or cooling-off period while you seek additional support. You are not alone — help is available, and afb99 will act quickly to protect your account.

Getting Help

How to Request Support from afb99

If you believe gambling is becoming a problem for you or someone you know, follow these steps to get immediate support through afb99.

Contact Our Support Team
Send an email to the support address shown in the footer of this website. Describe the situation clearly — there is no judgment here. Our team is trained to handle responsible gaming requests with care and confidentiality.
Request Your Preferred Tool
Specify whether you want a deposit limit, a session time-out, a cooling-off period or a full self-exclusion. Be as specific as possible — for example, "I want a 30-day self-exclusion" or "Please set my daily deposit limit to ৳500". Our team will confirm the activation by return email.
Seek Additional Support
For deeper support beyond what afb99 can provide directly, we encourage affected players and their families in Bangladesh to speak with a trusted healthcare professional, counsellor or community leader. While afb99 does not operate or endorse any specific external helpline, talking to someone you trust is always a valuable first step.
Resume Play Only When Ready
After a self-exclusion or time-out period ends, afb99 will not proactively prompt you to return. You can resume play at your own pace when you genuinely feel ready and in control. If you choose to reactivate your account, please revisit your deposit limits and session settings before placing your first bet.

Our Pledge

afb99's Responsible Gaming Commitments

afb99 is committed to operating a platform that promotes responsible gaming as a core value, not an afterthought. We train our support staff to identify signs of problem gambling in user interactions and to escalate those cases with empathy. We do not use predatory bonus structures designed to trap players in loss-chasing cycles. Our promotions always include clear terms, fair rollover requirements and sensible expiry periods.

We apply real-time monitoring to flag unusual betting patterns — such as very large bets placed immediately after a significant loss — and our team may reach out proactively to check in with players who show concerning behaviour. We never penalise a player for requesting a limit or an exclusion. Any player who asks for a tool to protect themselves will receive it without delay and without any attempt to persuade them otherwise.

We also recognise that responsible gaming extends beyond individual tools. We never market afb99 as a way to earn a living or supplement income. Our advertising, where used, targets adults who already participate in recreational gambling — we do not run campaigns designed to recruit first-time gamblers. afb99 believes a well-informed, well-protected player is the foundation of a sustainable and enjoyable platform for the entire Bangladesh community.

Play Smart — Explore afb99 Responsibly

Ready to play within your limits? Explore afb99's cricket betting, slots and live casino — or visit our FAQ for more guidance on account management and tools.