afb99 Frequently Asked Questions

Creating an afb99 account takes under two minutes — visit the afb99 Login page, fill in your name, email address, phone number and a secure password, then confirm your email via the link we send. You must be 21 or older to register. Once your email is verified your account is active and you can make a first deposit immediately.

afb99 requires one government-issued photo ID — your national ID card, passport or driving licence — plus proof of your payment method such as a screenshot of your bKash or Nagad account showing your registered name and number. Documents must be clear, valid and in your legal name. KYC submissions are reviewed within 24 hours and unlocking verification removes withdrawal limits.

Click the Forgot Password link on the afb99 login page and enter your registered email address. A reset link arrives within a few minutes — click it, choose a new strong password and log in. If the email does not appear, check your spam folder. Persistent issues should be reported to our support team with your registered email address as reference.

No — afb99 permits only one account per person, per household and per device. Duplicate accounts breach our Terms and Conditions and can result in both accounts being suspended with bonuses forfeited. If you have accidentally created a second account, contact support immediately to consolidate them before any balances or bonuses are affected.

Email our support team from your registered email address and request permanent account closure. We will verify your identity, settle any pending withdrawals and ensure no bonus obligations remain before processing. Any positive balance will be returned via your verified payment method before the account is closed.

To deposit via bKash, log in to afb99, open the deposit section and choose bKash as your method. You will see a receiving bKash number — open your bKash app, use Send Money to transfer the specified amount to that number, confirm with your PIN, then return to afb99 and enter the transaction reference. Deposits typically appear in your balance within 5 to 15 minutes.

The minimum deposit on afb99 is ৳200 for most local payment methods including bKash, Nagad, Rocket and Upay. Bank transfer minimums vary by bank and may be higher. There is no platform-wide maximum deposit cap, though your payment provider's own daily transaction limits apply. Always check the deposit page in your account for the most current figures, which may change during promotional periods.

Nagad withdrawals from afb99 are processed within 1 to 4 hours during business hours — roughly 9 am to 10 pm Bangladesh Standard Time. Requests submitted late at night may take up to 12 hours. Your KYC must be verified and your Nagad account name must match your afb99 registered name exactly before a withdrawal can be processed. The minimum withdrawal via Nagad is ৳500.

afb99 does not add its own fees to standard deposits or withdrawals. Your payment provider — bKash, Nagad, Rocket, your bank or card network — may apply their own transaction charges, which vary by provider and amount. Cryptocurrency transactions are subject to the prevailing blockchain network fee at the time of transfer, which afb99 cannot control or waive.

Yes — afb99 accepts Visa and Mastercard debit and credit cards as well as direct bank transfers from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank and Sonali Bank. Card deposits are usually instant while bank transfers can take a few hours to one business day. Ensure your card or account is in your own registered name to avoid verification delays.

afb99 covers BPL, IPL, T20 World Cup, ODI series and Bangladesh Tigers international matches with markets including match winner, toss winner, top batsman, top bowler, total runs, total wickets, player performance props and live in-play betting. BPL season adds extra local markets with Dhaka, Chittagong, Sylhet and Rajshahi franchises all covered — making it one of the most comprehensive cricket betting experiences available to Bangladeshi players.

Yes — afb99 runs entirely through your phone's mobile browser with no app download required. The platform is mobile-first, meaning every feature — slots, live casino tables, cricket betting, account management and deposits — is fully accessible and optimised for smaller screens. iOS Safari and Android Chrome both work seamlessly. Simply open your browser, navigate to afb99.bet and log in.

All slot games on afb99 use RNG technology certified by independent testing labs, guaranteeing that every spin result is random and cannot be influenced. The RTP percentage for each game is set by the original developer — providers such as Pragmatic Play, NetEnt and Microgaming publish their RTP values publicly. afb99 does not modify any game's RTP from its certified developer value.

afb99's live casino is powered by Evolution Gaming and Ezugi, streaming real dealers in HD around the clock. Available games include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger and game-show titles like Crazy Time and Mega Ball. Dedicated tables serve Asian players at various stake levels, and the lobby is accessible on mobile without any additional software.

If a cricket match is abandoned before a result can be determined, most pre-match bets on afb99 are voided and your stake is returned to your balance — this typically applies when fewer than the minimum required overs are completed. Live in-play bets already settled before the abandonment stand as final. Check the specific market rules for each competition, as DLS method outcomes may count as a settled result even in shortened matches.

afb99 offers a welcome bonus on a new player's first deposit — the live offer details are shown on the afb99 Casino page and are updated seasonally. The bonus typically matches a percentage of your first deposit up to a stated maximum. To claim it, opt in during registration or at the deposit step. Full T&C, wagering requirements and expiry dates apply to every offer — read them before claiming.

A wagering requirement on afb99 means you must place bets totalling a set multiple of your bonus before the bonus converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x requirement means placing ৳20,000 in qualifying bets. Slot games typically count 100% toward the rollover while live casino and sports bets may count less. Check the individual bonus terms for exact contribution rates and eligible games.

Free spin winnings on afb99 are subject to wagering requirements unless a specific promotion explicitly states otherwise. Winnings from free spins must typically be rolled over a set number of times before they can be withdrawn. The required multiplier and any eligible games are listed in the terms of each free spin promotion. Free spins bundled into the welcome bonus follow the same rollover conditions as the main bonus offer.

Log in to your afb99 account and open the Promotions section to see all active offers and their eligibility criteria — including minimum deposit, required account status, game type and whether KYC must be completed first. If you believe you should qualify but cannot see an offer, contact our support team via the footer email address with your username and the promotion name for a manual check.

afb99 uses SSL encryption on all connections to protect your personal data and financial transactions from interception. Player funds are held in segregated accounts separate from operating capital. All games from certified providers use independently tested RNG technology, and afb99 does not store full card numbers on its servers. For added protection, we strongly recommend enabling two-factor authentication on your account after registration.

The minimum age to register and play on afb99 is 21 years old — this applies to every player in Bangladesh without exception. Age is verified during the KYC process using a government-issued ID showing your date of birth. Any account belonging to a person under 21 will be closed immediately and any balance returned. afb99 is a strictly adult platform and takes underage access seriously.

To self-exclude or take a break from afb99, email our support team from your registered address and specify the restriction type you need: a short time-out (24 hours to 30 days), a cooling-off period, or a full self-exclusion lasting 3 months, 6 months, 1 year or permanently. The restriction is activated promptly. During any exclusion period you cannot log in, deposit or place bets. Full details are on our Responsible Gaming page.

Change your afb99 password immediately from the account settings page, then email our support team with your registered email address, the approximate time you noticed the suspicious activity and any transactions you do not recognise. Our security team can freeze the account pending investigation if needed. Once the issue is resolved, enable two-factor authentication to prevent it from happening again.

Log in to afb99, navigate to the Responsible Gaming or Account Settings section and select the deposit limit controls. You can set a daily, weekly or monthly cap in BDT. Limits take effect immediately once saved. You may lower your limit at any time with instant effect, but increasing a limit is subject to a mandatory cooling-off period to prevent impulsive decisions. Contact our support team if you cannot locate the deposit limit setting in your account.